Summary List PlacementEarly Monday morning, customers were reporting issues with logging into personal finance accounts from Fidelity, Ameritrade, Vanguard, Merrill, and Charles Schwab.
DownDetector, a website that tracks website outages, first reported issues around 10 a.m. ET.
For Ameritrade, mobile logins are affected as well.
Some of the companies have acknowledged the outages on social media, although no cause has been confirmed.
Due to a technical issue, clients may have difficulty logging in. We’re working to resolve this issue as quickly as possible. Hold times may be longer than usual. Thank you for your patience. — Charles Schwab Corp (@CharlesSchwab) November 9, 2020
We are experiencing high volumes this morning which impacted processing speeds. We apologize for the temporary inconvenience and appreciate you being a customer. — Fidelity Investments (@Fidelity) November 9, 2020
We regret that the Mobile apps aren’t accessible. In the meantime, our website https://t.co/WiWQCeRNTG and TOS desktop platform are available. We hope to have resolution soon and appreciate your patience. ^ZJ — TD Ameritrade (@TDAmeritrade) November 9, 2020
We’re so sorry for the inconvenience, Seth. We understand that some clients may have experienced difficulty accessing their accounts on our site. Our team is working to resolve this as quickly as possible. — Vanguard (@Vanguard_Group) November 9, 2020
As of 11 a.m. ET, the issues have not been resolved. Join the conversation about this story » NOW WATCH: Why hurricanes hardly ever hit Europe